Feedback from Tatiana for 17.07.2020

The clinic is bordering on fantasy. According to the analyzes, they put the male sex, not the female, respectively, the diagnosis was not written, the material was taken for histology, for three weeks they did not bother to send the results. They sent it on demand, when I called and then with the wrong date for taking the material when they took it. The results line is generally empty. I don’t know how to understand everything. The clinic service has become very bad, despite the fact that I am not a random patient, but I have been going for 7 years.
Tatiana
Poltava, 17.07.2020 Show answer
Evaluation:
Good afternoon, Tatiana. Thank you for the dialogue with the Quality Control Service. We would like to note that the diagnosis is not indicated on the test results forms. To establish a diagnosis based on the results of laboratory tests, it is necessary to consult the attending physician, about which there is a corresponding note in the forms. Other clinic staff is not authorized to comment on any medical documentation. Similar results are not sent to patients by default; the result was sent to you on the first request. We are always ready to help, we wish you health and good mood.
Service Quality Control Department