Hello, I am happy with the service at the reception, lovely girls, pleasant staff. My doctor was Nadezhda Stepanovna Shmargovich, friendly, pleasant, a specialist in her field. Everything was great, she helped with the problem, the consultation was at the highest level. I liked that everyone was always friendly. I will definitely recommend this place to my friends. Everything is at the European level, here you can solve any problem. I'm glad I found this place. You are awesome!!!
Tatiana
Uzhgorod, 17.02.2021 Show answer
Evaluation:
Hello Tatiana! Thank you for finding the opportunity to share your impressions of our clinic. One of the main principles of the work of our medical centers is the comfort of patients at every stage. Also, our doctors have a powerful material and technical base at their disposal, which contributes to high-quality diagnostics and treatment. We are glad that in the person of the specialist Shmargovich N.S. you have found a doctor who can be trusted with your health. We are always ready to help if necessary. Stay healthy!
Service Quality Control Department
I went to see a gynecologist because something was bothering me. It was my first visit to the clinic, as well as to the doctor Shmargovich N.S. It is very good clinic, pleasant atmosphere, friendly staff. Doctor Shmargovich N.S. is experienced, pleasant, very calm, she explained clearly my problem to me. In general, I have only positive emotions from “On Clinic”.
Nadezhda
Uzhgorod, 24.12.2020 Show answer
Evaluation:
Hello Nadezhda! Thank you for the positive feedback and high appreciation of the work of our doctor Shmargovich N.S. We are glad that contacting the clinic was comfortable and effective for you. The level of trust and psychological comfort during treatment are important factors in achieving a positive result quickly. We are always ready to help if necessary. Stay healthy and positive!
Service Quality Control Department
I am extremely grateful to “ON Clinic” for the services rendered. Everything is punctual, professional, the staff is sooo polite and pleasant. The ladies at the reception are a miracle! I would like to express special gratitude to the gynecologist Larisa Vasiliyevna. A doctor with a God-given talent! Neat, delicate and very experienced. We came to be examined from another city, and it is impossible to imagine a better clinic. Larisa Vasiliyevna saved our lives. Besides professionalism, she is a very kind and sincere person. I will not forget her. I recommend her to everyone, you will not regret it.
Dayana
Uzhgorod, 27.11.2020 Show answer
Evaluation:
Hello Dayana! Thank you for your positive feedback. We agree with you that only qualified specialists work in the medical centers of our Network. Comfort at every stage of the visit to the clinic and high-quality medical care are one of the main principles of our medical centers. And you could see it for yourself. Stay healthy and positive!
Service Quality Control Department
I would like to leave a feedback about the wonderful specialist Nadezhda Stepanovna, who dealt with my problem with a professional approach and helped me. I am very grateful to the doctor for her work and responsibility.
Olga
Uzhgorod, 03.09.2020 Show answer
Evaluation:
Hello Olga! We are grateful for the positive feedback, kind words about our doctor Shmargovich Nadezhda Stepanovna and a high assessment of professionalism. It is important for us to know that you are satisfied with the result of your visit to the clinic and the quality of medical care. We are always ready to help if necessary. Stay healthy!
Service Quality Control Department
The clinic is bordering on fantasy. According to the analyzes, they put the male sex, not the female, respectively, the diagnosis was not written, the material was taken for histology, for three weeks they did not bother to send the results. They sent it on demand, when I called and then with the wrong date for taking the material when they took it. The results line is generally empty. I don’t know how to understand everything. The clinic service has become very bad, despite the fact that I am not a random patient, but I have been going for 7 years.
Tatiana
Poltava, 17.07.2020 Show answer
Evaluation:
Good afternoon, Tatiana. Thank you for the dialogue with the Quality Control Service. We would like to note that the diagnosis is not indicated on the test results forms. To establish a diagnosis based on the results of laboratory tests, it is necessary to consult the attending physician, about which there is a corresponding note in the forms. Other clinic staff is not authorized to comment on any medical documentation. Similar results are not sent to patients by default; the result was sent to you on the first request. We are always ready to help, we wish you health and good mood.
Service Quality Control Department
This is the second time I apply to “ON Clinic”, I want to note the excellent level of medical care! Responsive and pleasant receptionists, high speed of service. I visited the gynecologist E. Svinchuk. The doctor is attentive, gave a couple of lectures on my questions and fears about hormonal. Having fully studied my complaints, previously submitted tests, she gave the necessary recommendations, reassured and explained the further treatment. This is my best gynecologist. Thank all the staff for their attention and kindness. I was very pleased. Tatiana, Poltava 23.05.2020
Tatiana
Poltava, 11.06.2020 Show answer
Evaluation:
Good afternoon, Tatiana. Thank you for your trust and choice of “ON Clinic Poltava”. One of the main work standards of our “ON Clinic” is the comfortable emotional state of our patients. Therefore, only qualified specialists work for us, modern equipment is used, it is possible to choose the most convenient appointment time. We are pleased to receive feedback from our patients. Always ready to help if necessary, be healthy.
Service Quality Control Department
I have visited gynaecologist department and I was very pleased with my experience at On Clinic. My doctor 'Dr. Gordienko Tatyana Yurevna' is a very professional doctor..she listens to my problem very attentively and always give me the right advise.She always treat me with tender loving care because she really do care for her patients.I was truly impressed with your nice facility and the caring staff.I have always been very satisfied with the care and attention that I have received. Thank you!
Sumanpreet Kaur
Kharkiv, 04.05.2020 Show answer
Evaluation:
Good day. Thank you for your positive feedback and kind words addressed to our specialist. We are glad that contacting our clinic was effective for you. And also you were satisfied with the result. We agree with you, we employ only qualified specialists who are attentive to each patient. That you could see from your own experience. We are always ready to help and wish you good health.
Service Quality Control Department
I went to the doctor, gynecologist Svinchuk Elena Nikolaevna, with a thrush. The doctor showed professionalism, an individual approach, asked about the circumstances that could lead to this disease. The doctor calmly, slowly performed a proper examination. I am satisfied with the reception, I received good qualified advice. She is very polite and professional in her field.
Maria
Poltava, 04.05.2020 Show answer
Evaluation:
Hello Maria. Thank you for your positive feedback and a high assessment of the professionalism of our doctor Elena Nikolaevna Svinchuk. A timely visit to a specialist helps to avoid many health problems. We offer quality service and innovative methods of treatment using modern high-tech equipment. We are always ready to help if necessary. We wish you good health.
Service Quality Control Department
Much obliged to Tatyana Igorevna for qualitative treatment, I am pleased with her work very much! It took me plenty of time to find a proper gynecologist and thanks to ON Clinic I managed to find her, thank you very much!
Lilit
Dnepr, 03.04.2020 Show answer
Evaluation:
Hello, Lilit. Thank you for your positive feedback. Qualitative medical service in friendly atmosphere is one of the main work principles for our network medical centers. Only skilled professionals work with us who use advanced medical equipment in their work. We are always happy to help when necessary. Stay healthy and positive!
Service Quality Control Department
I was in your clinic at the doctor's appointment with T.V. Lishchinskaya, an examination was carried out and an analysis was prescribed. For the first appointment, I paid UAH 250 according to the price list and made an appointment for a second appointment with ready-made results, I paid UAH 350 instead of the stated UAH 200 for a consultation without a gynecological examination (the doctor argued that this consultation was a gynecologist-endocrinologist consultation) although there is no such service in the price list ((((after the prescribed treatment, I felt bad, I decided to inform my treating doctor, so that I know whether to stop or continue the prescribed treatment! And for this consultation, I paid again UAH 200, although the price list says that repeated appointments are free for patients undergoing treatment! It is very sad that due to such financial nuances, despite the professionalism of the doctor, a negative opinion is formed!
Alena
Sumy, 07.03.2020 Show answer
Evaluation:
Good afternoon, Alena. Thank you for the dialogue with the Quality Control Service. We would like to note that all services in the clinic are paid in accordance with the approved price list. Free recurring visits are provided to patients in the complex service “treatment course”; in case of home outpatient treatment, all visits to the doctor are paid in accordance with the price list. We emphasize that if a patient in the process of outpatient treatment has any questions or changes in dynamics, you can contact the attending doctor through the contact center operators and clarify these questions. You have received more detailed information by phone. We are always ready to help, we wish you health.
Service Quality Control Department
I visited gynecologist and ultrasound, everything was fast without queues and by appointment. The doctor explains everything, clarifies, answers all questions. No one urges you to finish the appointment faster as in public hospitals. They suggest doing tests, it is a SUGGEST! You can watch on the screen everything that the doctor does which is very modern and everything becomes clear. I am very satisfied.
Christina
Kharkiv, 19.02.2020 Show answer
Evaluation:
Hello Christina. Thanks for the positive feedback. We are pleased that you were satisfied with the result of visiting our clinic. We also want to note that an important component of high-quality diagnosis and treatment is the high-tech equipment used in our medical center. We will be happy to help if necessary. We wish you good health and good mood.
Service Quality Control Department
I want to express gratitude to Inga Giyevna! She explains everything in plain language, she is considerate, she prescribed everything in a correct manner, nothing extra...professional of her trade!!)
Christinа
Odessa, 18.02.2020 Show answer
Evaluation:
Hello, Christinа. Thank you for your positive feedback. We are glad that your visit to our specialist was effective and comfortable. We are always ready to provide qualified medical aid when necessary. Stay healthy.
Service Quality Control Department