Feedback about ON Clinic Kharkiv (m. Palace of Sports)

Hello dear administration of ON Clinic! Today, my husband and I visited your clinic and I cannot help but admire the professionalism of your staff, the cleanliness and comfort of your clinic. The first thing that caught our eye was the ladies at the reception who warmed us with their radiant smile throughout our visit to the clinic. I cannot but note the fact that we were received at the appointed time, which we really liked! Ultrasonographer Ibragimova K.N. is an upscale specialist with a kind heart and a radiant smile. She explained in detail to us the state of our hearts, gave advice which specialist to visit, leaving a pleasant imprint in our old hearts. We also liked traumatologist A. I. Kolesnik for his professionalism and friendliness. He told everything in so much detail that interested us, that we understood everything on the first listen. We will continue to visit you and recommend you as a medical institution where you are welcome to our friends. Thank you very much!
Olga
Kharkiv, 19.02.2020 Show answer
Evaluation:
Hello Olga. Thank you for the detailed feedback and kind words addressed to our experts. We are very pleased that you were satisfied with the quality of medical care because the entire team of our network makes every effort to make every minute of patients' stay in our medical centers comfortable. Qualified specialists, modern equipment and high-quality consumables are the guarantee to high indicators of the effectiveness of diagnostic and treatment processes. We are always ready to help if necessary and wish you good health.
Service Quality Control Department
I visited gynecologist and ultrasound, everything was fast without queues and by appointment. The doctor explains everything, clarifies, answers all questions. No one urges you to finish the appointment faster as in public hospitals. They suggest doing tests, it is a SUGGEST! You can watch on the screen everything that the doctor does which is very modern and everything becomes clear. I am very satisfied.
Christina
Kharkiv, 19.02.2020 Show answer
Evaluation:
Hello Christina. Thanks for the positive feedback. We are pleased that you were satisfied with the result of visiting our clinic. We also want to note that an important component of high-quality diagnosis and treatment is the high-tech equipment used in our medical center. We will be happy to help if necessary. We wish you good health and good mood.
Service Quality Control Department
I want to leave a positive feedback about gastroendoscopy specialists. I can’t say that I received pleasure from this procedure, but the discomfort was minimal. I used to do this procedure at the medical center "L +", the comparison is clearly in favor of the specialists of "On clinic".
Yevgeniya
Kharkiv, 18.02.2020 Show answer
Evaluation:
Hello Yevgeniya. Thanks for the positive feedback. We are pleased that the visit to our clinic was productive and as comfortable as possible. We want to note that gastroscopy, without exaggeration, is an important diagnostic tool. Information the doctor receives is of great value for a further treatment plan. We are always happy to help if necessary and wish you good health.
Service Quality Control Department
Hello! I would like to express special gratitude to Kaspari Natalia Romanovna! Thank you so much for the client-centered approach, self-possession, communicational culture. I am very glad that my mother and father visited her! She is a very sensitive and pleasant person, a specialist in her field, competent, reliable! If it is needed in the future, I will consult only her! Stay healthy!
Tatyana
Kharkiv, 14.02.2020 Show answer
Evaluation:
Hello Tatyana. Thank you for your positive feedback. We are pleased that our specialist was able to meet your expectations and you remained pleased with the result. It is also important to note that our specialists have extensive material and technical resources at their disposal thus contributing to high-quality diagnosis and treatment. We are always ready to help if necessary. We wish good health to you and your loved ones.
Service Quality Control Department
Many thanks to Dr. Korotkikh O.S. for the best esophagogastroduodenoscopy in my life. The doctor is very attentive, careful. Everything went very quickly, he explained everything in simple terms, not in medical ones. I advise everyone to visit this wonderful doctor.
Svetlana
Kharkiv, 12.02.2020 Show answer
Evaluation:
Hello Svetlana. Thank you for your sincere feedback and kind words. Korotkikh Olga Sergeyevna is a highly qualified specialist and you could see yourself her professional qualities. We want to note that, without exaggeration, a gastroscopy is an important tool for making a diagnosis. The information that the doctor receives is of great value for the further treatment plan. We are always happy to help if necessary and wish you good health.
Service Quality Control Department
Buchin Artyom Anatolievich is a very attentive, professional doctor. I would definitely visit Artyom Anatolyevich again. Thank you so much for his professional knowledge of his profession.
Maria
Kharkiv, 11.02.2020 Show answer
Evaluation:
Hello Maria. Thank you for your positive feedback and kind words addressed to our specialist. We are pleased that you were completely satisfied with the result of contacting our clinic. We are always ready to help if necessary and wish you good health.
Service Quality Control Department
I want to leave my feedback about the gastroenterologist Shkandt Tatyana. She is the most gastroenterologist I have ever met. After unsuccessful treatment with two other doctors in other private clinics, I went here hopelessly. I thought they would again diddle out of my money and "treat a little" only to make patients come back. With my reflux, previous doctors brought me to a state close to asthma. It was terrible. Tatyana immediately took me seriously. The main thing that none of the doctors did before her was that I was prescribed a competent diagnosis, according to the results of which the correct drugs were prescribed. As a result, an asthmatic cough passed quite quickly, a lump in the throat and a general condition allows you to live a full life. It is a pleasure that there are still such doctors who work with such dedication, are focused on the result and really want to cure you. Naturally, I will recommend such a specialist to everyone. Nowadays it is very rare to find a doctor who treats but does not cure for profit. Thanks to Tatyana for such a professional approach!
Svetlana
Kharkiv, 10.02.2020 Show answer
Evaluation:
Hello Svetlana. Thank you for the detailed feedback and appreciation of the work of our specialist. We are pleased that in the person of Shkandt Tatyana Vitaliyevna you have found a doctor who you can entrust your health with. Also in the treatment process, it is very important to follow all the prescriptions of a specialist carefully and relentlessly, because the achievement of the cherished result, recovery, depends not only on the doctor, but also on the patient himself. It is very important for us to receive feedback from our patients because each review helps to improve the quality of medical care. We hope your feedback will be useful to potential patients. We wish you good health and well-being.
Service Quality Control Department
I want to thank the doctor Chernyshenko M.S. for high professionalism! Qualitatively, quickly, clearly - this is all about her work. She did an ultrasound of pelvic organs, explained everything, listened carefully and broke it down for me. Highly recommended. I will visit only her. Thank you very much for such qualified doctors!
Anastasia
Kharkiv, 05.02.2020 Show answer
Evaluation:
Hello Anastasia. Thank you for the positive feedback on the work of our specialist. Chernyshenko Marina Sergeyevna is an attentive and experienced specialist which is confirmed by many grateful feedbacks. We are glad that the diagnostic results were informative and understandable for you. It is important to note that the innovative diagnostic equipment used in our clinic plays a significant role in high-quality diagnostics. We will be happy to help if necessary. Stay healthy!
Service Quality Control Department
I had an appointment with A. Buchin. I want to express my gratitude for the correct diagnosis and effective methods of treating my problem. He did everything perfectly, I am very pleased with the result. Highly recommended.
Andrey
Kharkiv, 04.02.2020 Show answer
Evaluation:
Hello Andrey. Thank you for your positive feedback. High-quality medical care in comfortable conditions is one of the main principles of the medical centers of our network. We employ only qualified specialists who use advanced medical equipment in their work. We are always happy to help if necessary. We wish good health to you and your loved ones.
Service Quality Control Department
The ladies at the reception are very welcoming. Filatova T. S. had a pleasant impression. The doctor answered all my questions, and made recommendations; when assigning additional tests, she first announced their cost and only then I did them).
Elena
Kharkiv, 03.02.2020 Show answer
Evaluation:
Hello Elena. Thank you for your positive feedback. Filatova Tatyana Sergeyevna is a qualified doctor, she is attentive to each patient and comprehensively approaches the medical and diagnostic process. That is confirmed by your personal experience. We are glad that the visit to the clinic was productive and left only a pleasant impression. We wish you good health and good mood!
Service Quality Control Department
Thanks to Mangusheva Victoriya Yuriyevna. She is a very good, wonderful doctor! She established the cause of the disease immediately and prescribed the right treatment.
Yana
Kharkiv, 29.01.2020 Show answer
Evaluation:
Hello Yana. Thank you for the positive feedback and appreciation of the work of our specialist. We are glad that Mangusheva V.Yu. was able to meet your expectations and you were able to verify the professional qualities of our doctor from your own experience. We are always ready to provide quality medical care if necessary. We wish good health to you and your loved ones.
Service Quality Control Department
I want to thank the ultrasound diagnostics doctor Yelena Yevgenievna Pershina for her inexhaustible humanity and personal involvement multiplied by professionalism. In December, she made ultrasound diagnostics of my various organs, and I can say that now Yelena Yevgenyevna knows me right through)) And on 02/26/2020 she performed an abdominal cavity diagnosis for my son. She examined everything attentively, calmly, confidently, she explained everything and reassured us. Despite the fact that the doctor recommends consultations with the right specialists, she also gives simple everyday attitudes and tips that improve the quality of life. I will advise both On Clinic and personally Yelena Yevgenievna to my relatives and friends.
Lyudmila
Kharkiv, 28.01.2020 Show answer
Evaluation:
Hello Lyudmila. Thanks for the positive feedback. We are pleased that the diagnostic procedure was held for you on a positive note, and the results were accessible and understandable. You could confirm the quality of the diagnostics yourself. Thank you for your kind words and your recommendations of the specialist Yelena Yevgenievna Pershina. Also, an important component of high-quality diagnostics is high-tech equipment used at our medical center. We hope your feedback will help potential patients to choose a medical institution and a doctor. Stay healthy!
Service Quality Control Department