Feedback from Sergey for 13.03.2020

Doctor Legostayeva Alyona Aleksandrovna is a wonderful specialist. I am very pleased with her. Everything is clear and without the fluff. Highly recommend! However, the thing which is unclear to me is the procedure of payment for visiting the doctor. Why should I pay extra 300 hrivnyas to be allowed to come to the doctor in order to learn what is wrong with me? I have already paid 350 UAH at the very beginning. Money is not a problem, I just wonder about such cupidity. The good thing is that they didn’t take money for protective shoes and visiting the toilet. It is unlikely that I visit this clinic again.
Evaluation:
Hello, Sergey. Thank you for the dialogue with the Quality Control Service and your kind words about our doctor. Our clinic provides fee-based medical services, the payment is effected in accordance with the approved price-list and on a voluntary basis. The doctors consult the patients both during primary consultation and return visits. Within the return visit, the doctor interprets the results of laboratory or instrumental tests, establishes final diagnosis and suggests treatment options, the same as in your case. We are always ready to help, stay healthy.
Service Quality Control Department

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